Contact

About “the email situation” as we call it…

Over the years our email volume has increased exponentially, and we’ve realized that many of these emails are questions we either aren’t qualified to answer (such as helping people troubleshoot medical problems), or answered over and over on the website (such as “is a certain food included on the elimination diet”).

Believe us, we’d love to have the capacity to answer every inquiry on email and Facebook personally, like we’ve done for years, but it just isn’t possible for us anymore! We absolutely believe in practicing what we preach, and having some time to unplug and get away from our computers is what we need to do in order to stay healthy.

Our solution has been to implement a strict email policy. We’d ask you to be respectful of the guidelines we’ve set up below, and encourage you to take some time searching the site to find what you are looking for, or reaching out to us on Facebook or Instagram to answer your questions. (You’ll also find wonderful peer support by joining the AIP Facebook groups here and here.)

If you do contact us using the links below, please allow us and our team a couple of weeks to get back to you.

If your email doesn’t follow these guidelines, we’re sorry that we won’t be able to answer.

So, with that in mind, please select one of the following:

 

I have a question or feedback about the site.

Please note that we cannot and will not answer medical questions. Angie and Mickey are not medical practitioners, and we cannot help you troubleshoot your health issues over email. If you are looking for nutrition coaching services, use the AIP Certified Coach Practitioner Directory to find a coach to assist you. These practitioners have been trained by us personally in implementing the Autoimmune Protocol through their specific licenses and certifications.

If you have a question to ask the community, please leave a post on the wall of our Facebook page. Every week, we draw from these questions for our “Reader Question,” which we post to the group at large. This is great for general troubleshooting polls or opinions from the thousands of folks trying the Autoimmune Protocol.

If you’re looking for peer-to-peer support for your healing journey, we highly recommend joining the Autoimmune Paleo Recipes Facebook group and the AIP Support Group. We encourage you to interact with the Autoimmune Paleo community on Facebook and Instagram as well!

If you have a question or comment about a recipe or article on this site please leave a comment on the recipe or article page, so that your answer can help others with the same query. Use the search bar in the right hand sidebar to help find what you are looking for. We will not answer questions that have been answered on the blog again over email–please use the search function in the right sidebar to find what you are looking for.

If you have a question about if a food is allowed on the Autoimmune Protocol please see this post. We realize this is not a completely comprehensive list, but Mickey has answered over 100 comments about random foods and if they are allowed on the protocol on that page. If you have a question about an obscure food, we ask that you search that page and comments first, and if you don’t find what you are looking for, leave a comment on that page and we will respond. If you would like to know why certain foods are omitted, please see Sarah Ballantyne’s website here and book here.

 

I am looking for a doctor, service, or other resources in my area.


We keep track of all of our favorite books, products, and services on our resource page. We highly recommend getting in touch with others in your community to find out where to source great food ingredients.

If you are looking for a practitioner to work with that is specifically trained by us to implement the Autoimmune Protocol, use the AIP Certified Coach Practitioner Directory. We have trained coaches and practitioners from both the natural and conventional healthcare systems all over the world (and many that speak other languages, too!). Seek them out for 1:1 support!

Please also check out our Community Update page, where we list every regional AIP support group in the world! Chances are there’s one near you.

 

I am a member of the media requesting an interview with Mickey and/or Angie.

For media requests, please use the form below. If you use this form for a non-media inquiry, we won’t be able to answer — sorry!

     

    I am interested in having Mickey and Angie try and/or promote my product or service.

    Thank you for inviting us to review your book, product, or program. Please start by giving our Promotional Policy a thorough read-through before checking out the details below.

    1. First, we don’t promote products (books, programs, food items, or services) without having personal experience with them. We do this in order to ensure our audience can trust our endorsement.

    2. Second, giving us a copy your book, a sample of your food items or services, or a tour of your program does not imply endorsement or guarantee that we will promote it on our social media channels.  We make decisions after reviewing the product and rarely promote without an affiliate or sponsorship relationship.

    3. Our promotional calendar is usually planned 6-months in advance, so approaching us proactively is very helpful and appreciated.

    4. If your product is related to the Autoimmune Protocol, we only endorse the version of the protocol outlined by Dr. Sarah Ballantyne in The Paleo Approach. Any products that do not comply with her guidelines and ingredients will not be considered. All food products must be manufactured in a gluten-free facility and comply 100% with the AIP elimination phase, no exceptions.

    5. We are not available to coach you on how to develop products for our community–please do your own research on ingredients by checking out our resources as well as Dr. Ballantyne’s book.

    If you have a product or service that fits the bill, please use the form below and our team will be in touch.

       

      I am interested in guest posting on Autoimmune Paleo or cross-promotion.

      We are sorry, but we are not accepting guest posts at this time. We don’t participate in tit-for-tat link sharing or cross-promotion. We do, however, offer three opportunities for contribution to the Autoimmune Paleo blog and social media accounts:

      Kitchen Tour
      If you’d like your kitchen to be featured in our monthly Kitchen Tour series, click here to fill out an application.

      Stories of Recovery
      If you’ve experienced healing thanks to the Autoimmune Protocol and would like to share your success story, click here to apply for our monthly Stories of Recovery series.

      Instagram Takeover
      If you’d like to host an Instagram takeover, click here to fill out an application.

      Lastly, the best thing you can do is continue to create quality content for the Autoimmune Protocol and share using relevant hashtags, so we can find it share with our community!

       

      I need tech support for a product I purchased or the downloads on the site.

      If you are having an issue with the downloads on this site, please see the troubleshooting information on this page. You’ll want to be sure to try on a computer if you are having trouble getting the .pdfs to load on a tablet or smartphone. If all else fails, you’ll want to unsubscribe from our newsletter and try to opt-in again.

      If you are having an issue with one of our products, like The Autoimmune Paleo eCookbook, The Alternative Autoimmune eCookbook, AIP Batch Cook, or SAD to AIP in SIX, you will want to contact us through those respective channels. Check your email for purchase confirmation and reply there, as that is the quickest way to be connected to someone who can help you out!

      If you are having and issue with an affiliate product that you purchased through a link on our site, you will need to get in touch with the seller directly by replying to your purchase confirmation emails. While we’d love to help, we don’t have these transaction records or the information necessary to troubleshoot with you!

       

      I’d like to submit a Kitchen Tour or Story of Recovery, or apply for an Instagram Takeover.

      Thank you for your interest in contributing to the Autoimmune Paleo community! We’re honored that you want to share your story with us.

      Kitchen Tour
      If you’d like your kitchen to be featured in our monthly Kitchen Tour series, click here to fill out an application.

      Stories of Recovery
      If you’ve experienced healing thanks to the Autoimmune Protocol and would like to share your success story, click here to apply for our monthly Stories of Recovery series.

      Instagram Takeover
      If you’d like to host an Instagram takeover, click here to fill out an application.

       

      I want to hire Mickey or Angie for health coaching.


      Please note that we cannot and will not answer medical questions. Angie and Mickey are not medical practitioners, and they cannot help you troubleshoot your health issues over email.

      If you are looking for a practitioner to work with that is specifically trained by us to implement the Autoimmune Protocol, use the AIP Certified Coach Practitioner Directory. We have trained coaches and practitioners from both the natural and conventional healthcare systems all over the world (and many that speak other languages, too!). Seek them out for 1:1 support!

      I am a BIPOC or LGBTQIA+ member of the AIP community looking to get in touch with Mickey & Angie with a collaboration request or to offer feedback.

      Part of our work in maintaining an antiracist and anti-oppresive platform is fostering collaboration with and accepting feedback from BIPOC and LGBTQIA+ members of our community. 

      Collaboration requests might look like (but aren’t limited to!) letting us know about your blog, podcast, or services, or to request to be featured in some capacity on the Autoimmune Wellness website.