Help! I’m having technical difficulties!
I need tech support for a product I purchased, or the downloads on this site!
If you are having an issue with the downloads on this site, please see the troubleshooting information on this page. You’ll want to be sure to try on a computer if you are having trouble getting the .pdfs to load on a tablet or smartphone. If all else fails, you’ll want to unsubscribe from our newsletter and try to opt-in again.
If you are having an issue with one of our products, like The Autoimmune Paleo eCookbook, The Alternative Autoimmune eCookbook, AIP Batch Cook, or SAD to AIP in SIX, you will want to contact us through those respective channels. Check your email for purchase confirmation and reply there, as that is the quickest way to be connected to someone who can help you out!
If you are having and issue with an affiliate product that you purchased through a link on our site, you will need to get in touch with the seller directly by replying to your purchase confirmation emails. While we’d love to help, we don’t have these transaction records or the information necessary to troubleshoot with you!